Your 24/7 AI customer and sales assistant.
NEXORA Assist answers customer questions from your approved business information, captures sales enquiries, keeps conversation history and hands customers to your team — even while you're closed.
- Answers questions using business-approved information
- Captures sales enquiries and leads
- Collects customer-supplied contact details when appropriate
- Preserves conversation history
- Creates human handoffs
- Shows conversations, leads and analytics in your dashboard
- Works even while your business is closed
WhatsApp connected
Request a demo or start onboarding · No Marketplace storefront required · Nothing is charged when you submit.
Need a complete customer-experience solution?
Assist CX is NEXORA's higher-level customer-service and sales solution for teams handling larger customer volumes, structured handoffs and customer-experience workflows. CX has separate pricing from NEXORA Assist.
AI Voice is planned and remains Coming Soon until production telephony is verified.
CX Starter
For growing teams introducing AI-assisted customer service.
Pricing temporarily unavailable
CX Growth
For higher-volume customer-service and sales operations.
Pricing temporarily unavailable
CX Enterprise
For larger organisations requiring tailored workflows and integrations.
Custom pricing
Contact NEXORAMore than a chatbot
A chatbot answers messages. NEXORA Assist is designed to help businesses turn conversations into action.
- Answer customer questions
- Understand buying intent
- Capture leads
- Organize enquiries
- Create human handoffs
- Preserve conversation history
- Provide business insights
Always open
Customers get answers at 2am, on Sundays and on public holidays.
Grounded answers
Replies come from the knowledge you approve, not guesswork.
Captures enquiries
Buying and service intent becomes a structured lead.
Human handoff
When a person is needed, your team is flagged.
Assist Inbox
Read transcripts, triage leads and track status.
Measurable value
Conversations, leads, conversions and reported sales value.
How NEXORA Assist works
- 1
Set up your business
Add your hours, services, FAQs, policies and business information.
- 2
NEXORA Assist learns your approved business knowledge
It answers customers based on information you provide rather than inventing business facts.
- 3
Customers ask questions 24/7
Customers can use your public NEXORA Assist page without creating a NEXORA account.
- 4
Assist turns conversations into opportunities
Buying enquiries can become structured leads.
- 5
Your team takes over when needed
Human requests, complex questions and requests requiring staff can become handoffs.
- 6
Measure results
Businesses can view conversations, leads, conversions and reported sales value from Assist Studio.
Already run your business on WhatsApp, Facebook or in person? You don't need a NEXORA storefront.
NEXORA Assist can work alongside your existing business — answering customer questions, capturing enquiries and handing customers to your team. Marketplace verification is not required merely to use an Assist-only workspace unless a future policy specifically requires it, and you never have to become a Marketplace seller.
And any other business that primarily communicates through WhatsApp, Messenger, phone or in person.
Two clear ways to use NEXORA Assist
Option A
NEXORA Storefront + Assist
For a business already selling on NEXORA Marketplace.
- Keep your NEXORA storefront
- Add NEXORA Assist
- Answer questions about the business, products and services
- Capture enquiries and leads
- Hand conversations to your team
- Review Assist conversations and analytics
Marketplace orders and listings remain separate unless future integrations specifically connect them.
Option B
Assist Only
Your existing business + NEXORA Assist.
No storefront required
- Create or sign into a NEXORA account, or contact NEXORA
- Choose NEXORA Assist without creating Marketplace listings
- Provide approved business information
- NEXORA configures an Assist workspace specifically for your business
- NEXORA activates the selected plan after payment and approval
- Your business gets its own Assist dashboard
- Customers can ask questions
- Assist can capture enquiries and leads
- Assist can create human handoffs
- Review chats, leads, handoffs and analytics
NEXORA Storefront + Assist
Marketplace presence + customer assistant
Assist Only
Your existing business + NEXORA Assist
No storefront required
What business information powers Assist
You supply and approve the information Assist uses, such as:
- Business name
- Services and products
- Hours
- Locations
- Contact information
- FAQs
- Pricing information where supplied
- Policies
- Booking and request information
- Other approved business knowledge
Assist is designed to answer from this business-approved knowledge rather than inventing information.
Human handoff
When Assist cannot appropriately complete something, or the customer asks to speak with a person, it can create a human handoff for your team.
AI when it can help. A real person when needed.
NEXORA Assist on WhatsApp — production approval pending
NEXORA Assist is being prepared for the official WhatsApp Business Platform. Public activation will remain unavailable until Meta approval and production delivery checks are complete.
Once an approved production connection is activated, NEXORA Assist is designed to:
- Understand the message and answer using approved business information
- Capture sales enquiries and customer-supplied contact details when appropriate
- Create human handoffs when your team is needed
- Keep the conversation available to the business through its Assist workspace and Inbox
Future WhatsApp activation will be managed by NEXORA for approved Assist workspaces. NEXORA Assist only processes conversations customers send to the connected WhatsApp Business channel; it does not access private WhatsApp chats, unrelated conversations, personal messages, or numbers not connected to NEXORA Assist.
Plans
Plans are activated by NEXORA after payment and approval. Final allowances are confirmed with you before activation.
Trial
Experience NEXORA Assist with a small starter allowance.
Activated by NEXORA after payment and approval
Starter
For small businesses that mainly answer questions and take enquiries.
Activated by NEXORA after payment and approval
Business
For busier businesses with more knowledge and more conversations.
Activated by NEXORA after payment and approval
Pro
For high-volume businesses that rely on Assist for daily sales enquiries.
Activated by NEXORA after payment and approval
Enterprise
For larger organisations with custom requirements.
Activated by NEXORA after payment and approval
Introductory pricing by market
- BelizeBZ$150 setup + BZ$199 / month
- CaribbeanUS$149 setup + US$199 / month
- United StatesUS$199 setup + US$299 / month
- Mexico, Dubai and other marketsRequest launch pricing
After review and offer acceptance, NEXORA provides an invoice and approved business-account payment instructions. Nothing is charged when you submit this form. Nothing is charged when you submit a request.
Ready to be available 24/7?
Set up your assistant in Assist Studio, add your knowledge, preview it, then publish when you're happy.
Looking at other ways to promote your business? Grow with NEXORA lists featured placements, offers and job posts.